Clubhouse Online Casino Responsible Gaming

Our Commitment to Safer Play

We at The Clubhouse Casino operate under a licence issued by the Tobique Gaming Commission, and responsible gaming obligations are a core part of that licence. Our Clubhouse Casino platform is designed with safeguards built into the registration process, the deposit flow and the account management area, so you can always check your activity and adjust your settings whenever you like.

Our Clubhouse Online Casino doesn't see gambling as a way to escape problems, solve financial difficulties or cope with stress. We want you to view your time with us as entertainment first. If gambling stops being fun, we encourage you to pause, reflect and make use of the tools described below.

Tools to Help You Stay in Control

We at Clubhouse Casino give players several practical options to manage their gaming habits directly from their account. These tools are free, easy to activate and can be adjusted by contacting our support team.

• Deposit limits – Set daily, weekly or monthly caps on how much you can add to your balance at The Clubhouse Casino.
• Loss limits – Define a maximum amount you're willing to lose over a chosen period.
• Wagering limits – Control how much you stake across our slots, table games and live dealer tables.
• Session reminders – Receive notifications about how long you've been playing at Clubhouse Casino.
• Cooling-off periods – Take a short break of a few days or weeks while keeping your account open.
• Self-exclusion – Close your account for a longer period, from six months up to a permanent exclusion, during which we will not send you any marketing communication.

Our Clubhouse Online Casino support agents can activate any of these measures quickly, and once a limit is set, we won't increase it without a mandatory cooling-off period, ensuring the decision is always considered carefully rather than made in the heat of the moment. If you're not yet a member, you can start with our simple sign up process which includes these controls from day one.

Recognising the Signs of Problem Gambling

We at Clubhouse Casino encourage every player to regularly check in with themselves about how gambling fits into their life. Some signs that playing may have become a problem include:

• Spending more time or money than originally planned
• Chasing losses by increasing bets or depositing again shortly after a loss
• Neglecting work, family or personal responsibilities because of gambling
• Borrowing money or using funds meant for essentials to play
• Feeling anxious, irritable or guilty about gaming activity
• Hiding the extent of your play from friends or family

If any of this sounds familiar, our Clubhouse Casino team is here to help. You can reach out confidentially through our Help Centre or by e-mail, and we will walk you through the options available, including limits, cooling-off periods or full self-exclusion.

Abuse Patterns We Monitor

As part of our responsible gaming framework, our Clubhouse Online Casino system also monitors for behaviour that suggests bonus misuse rather than genuine play, since this can be a sign that a player is chasing losses rather than enjoying the games. This includes a bonus-to-deposit ratio above 50%, placing maximum bets on high-variance games to inflate a balance, and lowering stakes after a big win to shift into low-variance titles. We flag these patterns not only to protect our Clubhouse bonus promotions but because they often overlap with risky play habits we want to address early.

Protecting Younger and Vulnerable Players

We at The Clubhouse Casino only accept players who are of legal gambling age in their jurisdiction, and we take age verification seriously throughout our KYC process. Our Clubhouse Casino account verification requires a government-issued photo ID, proof of address and proof of payment method before any withdrawal is processed, which helps us confirm that every player meets the minimum age requirement.

We also ask parents and guardians to install filtering software on shared devices and to keep login details private. Our Clubhouse Online Casino cannot be held responsible for access gained through a device that wasn't properly secured, so we strongly recommend using parental control software such as NetNanny, CyberSieve or Net Nanny to restrict access to gambling websites.

Restricted Markets and Local Rules

We at Clubhouse Casino respect the regulatory frameworks of the countries we serve, and we apply specific responsible gaming rules depending on where you are located. For example, players in Sweden are not offered bonuses, promotions, VIP programmes or loyalty point exchanges, while players in Finland do not receive a welcome package or no-deposit free spins unless they already hold VIP status. These measures reflect local regulatory expectations and our own commitment to tailoring our offering responsibly across markets including Australia, Canada, India, Norway, New Zealand and Arabic-speaking regions.

Our Clubhouse Casino platform does not accept players from a number of restricted territories, and using a VPN to bypass these geographic restrictions is strictly prohibited. Attempting to do so may lead to confiscation of winnings and closure of the account, as our goal is to keep our community compliant and safe rather than simply maximise deposits.

Independent Support Organisations

We at The Clubhouse Casino believe that external, independent help is just as important as the tools we provide internally. If you feel you need confidential advice or support beyond what we offer, the following organisations can help:

Our Clubhouse Online Casino is not affiliated with these organisations, but we fully support their work and encourage anyone who needs extra guidance to reach out to them directly and confidentially.

How to Set Up Responsible Gaming Tools

Activating limits or requesting a break from play at Clubhouse Casino is a simple process. Follow these steps:

1. Log in to your account and go to your profile settings
2. Select the responsible gaming or account limits section
3. Choose the tool you want to use – deposit limit, loss limit, cooling-off or self-exclusion
4. Enter your preferred amount or duration
5. Confirm your choice, or contact our support team directly if you need assistance

Once a limit is active, it will remain in place for the period you select. Decreasing a limit takes effect immediately, while increasing one requires a short cooling-off period to make sure the decision is well considered.