About Clubhouse Casino

Who We Are

Our casino operates under Novatrix SRL, incorporated under the laws of Costa Rica, company registration number 3-102-893958, registered in Potrero Cerrado, Province 03 of Cartago, County 07 of Oreamuno. We hold an e-gaming licence from the Tobique Gaming Commission (licence No. 0000002). Should any dispute ever arise that we can't resolve together, players can turn to EGIS, our independent Alternative Dispute Resolution body, which operates under Tobique Gaming Commission regulations, reachable at [email protected]. We also run the Full House Partners affiliate programme for anyone interested in promoting what we offer.

We at Clubhouse Casino take our licensing obligations seriously, and that means being upfront about where we can and can't operate. Due to regulatory restrictions, we are unable to accept players from a number of jurisdictions, including the United States, United Kingdom, several EU countries, and others listed in our terms. We'd also like to note that players in Sweden cannot access bonuses, promotions, VIP programmes or loyalty point exchanges, while players in Finland don't receive a welcome package or no-deposit free spins (VIP players in Finland remain the exception). Players who attempt to bypass these restrictions using a VPN risk having their winnings confiscated — we only allow one account per person, and duplicate accounts sharing an address, household, IP or device will be closed.

Our Games

At Clubhouse Casino, we've partnered with some of the industry's most respected studios to build a library that keeps things fresh. Our selection includes NetEnt, Red Tiger, Yggdrasil, Games Global, Playtech, iSoftBet, Push Gaming, Greentube, BGaming, Booming Games, Wazdan, Playson, Booongo, Pragmatic Play, Play'n GO, Nolimit City, Relax Gaming, Quickspin, Endorphina and Amatic. Our live casino floor runs on Ezugi and Playtech dealers, so you can enjoy roulette, blackjack, baccarat and more with a real human host.

• Pokies and video slots, including progressive jackpots paid out in full
• Table games — blackjack, roulette, baccarat, craps and video poker
• Live dealer tables streamed around the clock
• Regular tournaments with real prize pools

We should mention that NetEnt titles are not available to players connecting from certain regions, and Play'n GO, Pragmatic Play and Amatic have their own regional restrictions too — this is standard across the industry and simply reflects each provider's own licensing footprint. Our goal is always to show you the games that are actually available to play in your region, with no confusion at the cashier or the slot lobby.

Banking With Us

We've designed our banking system to be quick, secure and genuinely free. All deposit methods at Clubhouse Casino are processed instantly and at no cost to you. You can fund your account with Visa, Mastercard, Maestro, Google Pay, Neteller, Skrill, Paysafecard, Flexepin, ecoPayz, MuchBetter, MiFinity, SticPay, Astropay, bank transfer, or crypto via CoinsPaid, including Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin and USDT. Our minimum deposit starts at just 20 EUR or the equivalent.

On the withdrawal side, our minimums start from 20 EUR / 20 USD / 30 CAD / 30 AUD / 30 NZD / 200 NOK / 1,700 INR or the crypto equivalent. We process withdrawal requests within 72 hours of approval, with e-wallets and Paysafecard arriving instantly, crypto near-instantly, cards in 3-5 days and bank transfers in 3 business days. We cap withdrawals at 7,500 EUR/USD per rolling 7-day week and 15,000 EUR/USD per month, and our VIP members enjoy a higher daily profit ceiling of 100,000 USD versus 50,000 USD for everyone else. Progressive jackpot wins are always paid in full, regardless of these limits.

Welcome Package

At Clubhouse Casino, we roll out the red carpet with a Clubhouse bonus package worth up to 5,000 AUD plus 200 free spins, split across three deposits:

• Package 1: 100% up to 2,000 AUD plus 100 free spins on Diamonds Power: Hold & Win
• Package 2: 75% matched bonus up to 1,000 AUD plus 50 free spins
• Package 3: 50% matched bonus up to 2,000 AUD plus 50 free spins

A minimum deposit of 20 EUR (or the equivalent) unlocks each package, and the bonus stays valid for 14 days from the moment you receive it. We also run a dedicated VIP welcome package and a crypto welcome package with matched bonuses up to 0.5 BTC for players who prefer digital currencies. Beyond the welcome offer, our Clubhouse Casino promotions calendar keeps things interesting every day of the week.

Weekly Promotions

• Monday: 5% cashback on the Games of the Month
• Tuesday: 20% reload bonus
• Wednesday: 10 free spins on every deposit
• Thursday: free spins tournament
• Friday: 20% refill bonus
• Saturday: 30 free spins just for playing
• Sunday: 50 free spins for every member

Our Loyalty Programme

Our Clubhouse Points programme spans 15 tiers, from Member right up to Platinum+, with an invite-only VIP tier sitting above them all. You'll earn 1 point for every 30 EUR wagered on slots and every 120 EUR wagered on live games, with bonus money counting at 50%. Every tier unlocks free spins on Treasures of Cleopatra, EUR rewards, a birthday bonus, and weekly cashback that climbs from 3% all the way up to 8% — we cap cashback at 5,000 EUR per week. Reaching our invite-only VIP tier brings a personal account manager, the highest weekly cashback rate, and access to our VIP welcome package, all designed to reward our most loyal players.

Getting Started

Joining Clubhouse Casino takes just a few minutes. Here's how to get set up:

1. Visit theClubhouse Casino.com and click "Sign Up"
2. Fill in your personal details and choose your preferred currency
3. Verify your email address
4. Make your first deposit of at least 20 EUR or the equivalent
5. Opt in to your welcome package and start playing

We do ask that deposits come from a payment account registered in your own name, and we'll need to verify your identity before processing certain withdrawals. This usually means a government-issued photo ID, proof of address no older than three months, and proof of your payment method. We at Clubhouse Casino keep this process as smooth as possible, and most verifications are completed quickly once documents are submitted in Latin or Cyrillic script. Getting started is easy with the quick Clubhouse login process.

Our Support Team

Whatever question you have, our support team is available around the clock. We also assign a personal account manager to our higher-tier players for a more tailored experience.

• Live Chat: 24/7
• Email: help@theClubhouse Casino.com
• ADR Disputes: [email protected]
• Help Centre: available directly on our website